Returns & Exchanges
At A'FAVOR SYDNEY, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for all eligible fashion items. Please ensure all garments are returned in their original condition with tags attached to qualify for a refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all designer tags, hygiene seals, and branded boxes are included and intact.
- 3.Ship It Back
Affix the provided prepaid shipping label to your parcel and drop it off at your nearest Australia Post location or designated courier point.
- 4.Quality Check & Refund
Once our Sydney studio receives and inspects your return, we will process your refund or store credit within 5-7 business days.